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Privacy Policy

PRIVACY POLICY

PrintArt.com (hereinafter referred to as "we" or "us”) developed this Privacy Policy to describe how we collect and manage personal information (hereinafter referred to as "Personal Information") for our website, PrintArt.com (hereinafter referred to as "Website"). Personal Information is defined for purposes of this Privacy Policy as data that can be used to identify or contact a natural person or individual. All Personal information that we collect and maintain from users of our Website (hereinafter referred to as "you" or "your") will be subject to the terms of this Privacy Policy, as amended from time to time. In this Privacy Policy, we will outline to you what Personal Information we will collect, how it is used, and how it is protected. Please be assured that we have the utmost respect for the privacy of every individual who visits our Website and are firmly committed to protecting your privacy and keeping your Personal Information secure.

If you have any questions concerning our Privacy Policy or would like to update your information or preferences, please contact our Customer Service Department via E-Mail at [email protected], or call us toll free from anywhere in the U.S. or Canada at 800-679-4990. For all other international customers, please call us at +1-561-314-3503. You may also write to us via Postal Mail: PrintArt.com, Customer Service Dept., 1084 S. Rogers Circle, Boca Raton, Florida 33487 U.S.A. By using our Website, you consent to our collection and use of your Personal Information, as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website.

 

PERSONAL INFORMATION COLLECTION AND USE

We collect Personal Information that allows us to process your orders, to enhance and personalize your shopping experience on our Website and to inform our customers and newsletter subscribers of special offers and promotions. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.

Account Registration and Online Purchases - At the time when you create an account and make a purchase on our Website, we collect and store the following Personal Information: your name, billing and shipping address, telephone number, fax number, E-Mail address, and any other information as indicated on the account registration form. We will also ask you to choose a password, which we will collect and store, so you may have secure access to your account at any time. In addition, when you are using a credit or debit card to pay for your purchase, we ask that you provide us with your card information (type of card, name as it appears on the card, card number, card verification number and the expiration date). Your card information is not stored by us and will need to be re-entered for each purchase transaction. We will send you confirmation E-Mails when you register for a new account and when you make a purchase. We will also send you E-Mails to update the status of any pending order. When we have any questions concerning your order, we use your Personal Information to contact you, either by E-Mail, telephone or postal mail. In addition, we may send you E-Mails to collect ratings, feedback, or reviews related to your purchase.

E-Mail Subscribers - When you sign up to receive our newsletters via E-Mail, we collect and store your E-Mail address. We then use your E-Mail address to periodically contact you with details regarding our special offers, exclusive sales, new product releases, the latest promotions, or upcoming events. If you prefer not to receive periodic E-Mails from us regarding our exclusive sales and promotions, you may opt-out either by clicking on the unsubscribe link at the bottom of the E-mail or by contacting us by E-Mail or by telephone. Please Note: At the time when you have registered for an account on our Website and placed an order, you may also opt-out at the "My Account" page by specifying that you do not wish to receive any E-Mail Newsletters from us.

Telephone and Postal Mail Newsletters - If you supply us with your telephone number or postal address online, you may receive periodic mailings and/or telephone contact from us regarding exclusive sales, new product releases, the latest promotions, upcoming events and our latest catalog of products. If you prefer not to receive periodic telephone calls or postal mail from us regarding our exclusive sales and promotions, you may opt-out by contacting us by E-Mail or by telephone.

Contact Us - When you contact us via E-Mail, Postal Mail or Telephone with any questions, suggestions or requests for information, we will use either your E-Mail address, Postal Mail address or your Telephone Number to respond to you promptly. You may contact us by:

E-mail: 
[email protected]

Postal Mail: 
PrintArt.com   
Attn: Customer Service   
1084 S. Rogers Circle 
Boca Raton, Florida 33487 U.S.A.

Telephone: 
Toll Free U.S. and Canada:  800-679-4990 

International: +1- 561-314-3503
Monday through Saturday 9:00 A.M. to 6:00 P.M. (EST)

Usage Tracking - We may automatically collect general statistical information regarding our Website and its visitors, including IP(internet protocol) addresses, pages viewed, number of visitors, browser type, ISP (internet service provider), products purchased, referring/exit pages, and/or similar data. We collect this information to track the traffic throughout our Website, analyze trends, and to improve your shopping experience while you visit our Website. We may provide this statistical information to third parties to plan our advertising and promotional programs. We partner with these third parties to either display or mange advertising on other websites. Our third party partners may use technologies such as cookies to gather information about your activities on our Website and other websites in order to provide you advertising based upon your interests and browsing activities. This practice is commonly referred to as "interest-based advertising" or "online behavioral advertising." We may allow access to other data collected by our Website to facilitate transmittal of information that may be of interest to you. If you prefer that we do not share your Personal Information with Third-Party advertising partners, you may opt-out of such sharing by contacting us by E-Mail.

Cookies and Other Technologies - A cookie is a small data file stored on your computer by our Website and contains a numeric ID that is used to store and track your activity on our Website. We use cookies or similar technologies to: (1) let us know if you are a previous customer, (2) access your account information so you do not have to re-enter it every time you visit our Website, (3) store your account preferences, (4) record session information, such as items that you add to your shopping cart, (5) record past activity at our Website in order to provide you with better, more customized service when you return to our Website. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use our Website. If you would like to place an order on our Website, but object to or are unable to use cookies, please feel free to place your order by phone at 800-679-4990 or +1-561-314-3503 for international users. You may also fax us your order to 561-314-3505 or send it to us by Postal Mail.

We may also utilize other technologies such as pixel tags and/or web beacons to help us better understand user behavior when you are browsing our Website. A pixel tag (also known as a web beacon) is a piece of code embedded on the Website that collects information about what parts of the website a user has visited, along with measuring the effectiveness of any advertisements being implemented by us or any third party companies.

 

SHARING OF PERSONAL INFORMATION

PrintArt.com does not sell, rent or lease your Personal Information to third parties. We will only share or disclose your Personal Information to third parties under the following circumstances:

  1. We may disclose your Personal Information to outside shipping companies to transport your orders.
  2. We may disclose your Personal Information to payment and banking providers to bill you for product purchases.
  3. We may disclose your Personal Information to outside E-Mail providers to send you promotional offers and updates, only if you have opted in to receive E-Mails from us.
  4. We may allow third party advertising and analytics providers to set tracking tools, such as cookies, to collect statistical information regarding your activities on our Website and other websites as described in sections Usage Tracking and Cookies and Other Technologies this Privacy Policy.
  5. We may disclose your Personal Information to resolve legal disputes or examine problems, when we believe in good faith that such disclosures are necessary to comply with any law, regulation, court order, subpoena, government, or law enforcement request.
  6. If such disclosure will protect the rights and property of PrintArt.com, including its users, contractors, agents or suppliers.
 

SECURITY PRECAUTIONS

We are committed to preventing unauthorized access to any of your Personal Information, including your credit or debit card information. Therefore, PrintArt.com has taken important precautions to ensure that this information is safe and secure. The Personal Information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to maintain the security of your Personal Information when you complete a transaction or access your Personal Information. We also maintain strict internal procedures that restrict your Personal Information only to employees that need to know your Personal Information to provide products and services that you request. As a registered user of our Website, your online account information is protected by a confidential password that is only selected by you. We highly recommend that you do not disclose your password to any other person. In addition, we only utilize state-of-the-art encryption technology called Transport Layer Security (TLS) on our website that protects your credit or debit card payment information and prevents unauthorized people from intercepting any of your Personal Information. The TLS technology automatically encrypts any information that is being sent by you over the internet. Please be aware, however, that no data transmission over the internet can be guaranteed to be 100% secure. Although we make reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.

 

CHILDREN

PrintArt.com is concerned about the safety of children when they use the internet. PrintArt.com does not knowingly market to or collect information from any minors under the age of eighteen. You must be eighteen years of age or older to create an account and make a purchase on our Website. If we are notified or become aware that a minor under the age of eighteen has created an account, we will immediately remove their Personal Information from our database and files.

 

THIRD PARTY LINKS

While visiting our Website, you may click on links that take you to third party websites. When you provide your Personal Information to any linked third party website, you are subject to the privacy policy and information collection practices of that website, not the PrintArt.com Website. We do not own or control any linked third party websites, and cannot ensure the protection of any Personal Information that you provide to a third party website that links to or from our Website. We highly recommend that you carefully read the privacy policy of any third party website before submitting any Personal Information. We can assume no responsibility or liability whatsoever, with respect to the privacy policy of any third party websites that link to our Website.

DATA RETENTION

We will retain your information for as long as your account is active, your information is needed to provide services to you, or as necessary to fulfill our legal obligations and comply with applicable laws. If you wish to delete your account or request that we no longer use your information to provide you services, please contact us by E-Mail and we will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

OPT-OUT / CHOICES

You have the right to object to and opt-out of certain uses and disclosures of your Personal Information. Where you have consented to our processing of your Personal Information, you may withdraw that consent at any time and opt-out of further processing by contacting us by E-Mail. These opt out choices include the following:

E-Mail: If you receive an unwanted E-Mail from us, you can use the unsubscribe link found at the bottom of the E-Mail to opt-out of receiving future E-Mails, or you may send your request to [email protected].

TELEPHONE COMMUNICATION: We will place your account on a Do Not Call list within 30 days after you have contacted us with this request.

COOKIES: You may restrict or stop the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that this must be done on all devices you own, including mobile devices.

UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES

Upon request, PrintArt.com will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. To request this information please contact us by E-Mail at [email protected]

You have the right to access, change, modify, correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Account", where you can view and make changes to most of your Personal Information. For security purposes, certain personal information can only be changed by contacting one of our support staff. To protect your privacy, we will take reasonable steps to verify your identity before granting access to or making any changes to your Personal Information. Please note that we will respond to any requests regarding your privacy preferences or changes within a reasonable timeframe.

 

CHANGES TO OUR PRIVACY POLICY AND PRACTICES

PrintArt.com reserves the right to change this Privacy Policy at any time and we will post those policy changes to our Website so that you are always aware of our most current Privacy Policy. Your continued use of our Website, following the posting of changes to our Privacy Policy, will affirm your acceptance of those changes. If you are concerned how your information is used, you should check back at our Website periodically to review our most current Privacy Policy. You will have the opportunity at that time to opt-out of any new use of your information.

 

PRIVACY QUESTIONS AND COMPLAINTS

If you have any questions regarding this Privacy Policy, or if you believe that PrintArt.com has not complied with this Privacy Policy with respect to your Personal Information, you may contact us to initiate a complaint. Please email us at [email protected] or write to PrintArt.com, 1084 S. Rogers Circle, Boca Raton, FL 33487. We will investigate your complaint promptly.

Please note that if you are citizen of the EU or Switzerland and feel that PrintArt.com is not abiding by the terms of this Privacy Policy, please contact us at the E-Mail or mailing addresses provided above.